FAQ
Find answers to common questions about our floating mantels, including customization options, delivery times, and installation guidance.
Common Questions
What is the delivery time for floating mantels ?
Our delivery time is approximately 7 days from the date of purchase. Once your order is placed, we will send you tracking information so you can follow your mantel’s journey to your home.
Do you offer custom sizes for floating mantels ?
Yes, we offer custom sizes to fit your specific fireplace requirements. Please contact our team with your measurements, and we’ll be happy to help you find the perfect fit.
Are your mantels easy to install ?
Absolutely! Our mantels come with easy-to-follow instructions and all the necessary hardware for a simple installation. Most customers can install their mantels in under an hour.
What materials are used in the floating mantels ?
We use high-quality, sustainably sourced wood and premium finishes for durability and style. Each piece is crafted with care to add warmth and elegance to your fireplace.
Do you ship internationally ?
Currently, we ship only within the United States. We hope to expand internationally in the future, so stay tuned!
Can I return or exchange my mantel if it doesn’t fit ?
Yes, we offer a 30-day return and exchange policy. If your mantel doesn’t fit, simply contact our support team, and we’ll guide you through the process.
How do I care for and maintain my floating mantel ?
Our mantels are easy to maintain. Simply dust regularly with a soft cloth, and avoid using harsh chemicals. For deeper cleaning, use a wood-safe cleaner according to the product instructions.
Can I order a sample of the wood finish ?
Yes, we offer wood finish samples so you can see the color and texture before purchasing. Contact us, and we’ll be happy to send you samples to help you make the best choice for your space.
Are floating mantels safe to use over fireplaces ?
Yes, our floating mantels are designed to withstand the heat of a fireplace when installed according to the included instructions. They are a safe and stylish addition to any fireplace setup.